Hair Type FAQ
Accordion Content
Remy hair refers to natural human hair that maintains the integrity of its cuticles, aligned unidirectionally from root to tip. It can be classified into two types: Virgin Remy and Normal Remy. The term “Virgin” indicates hair that has not undergone any chemical processes, retaining its original style, color, and cuticle condition. Before and after donation, the hair is only shampooed and conditioned. On the other hand, “Normal Remy” hair also has intact cuticles aligned in one direction but may have undergone styling or dyeing processes either before or after donation.
Virgin hair refers to a specific type of 100% natural Human Hair that has not been subjected to any chemical processes, such as alterations in style, color, or cuticles, apart from standard shampooing and conditioning both before and after donation.
Tangle-free hair refers to a specific type of Natural Human Hair where the cuticles have been intentionally removed through a meticulous process. The presence of unaligned cuticles is a common cause of hair tangling. By eliminating the cuticles, the propensity for tangling is significantly minimized.
Hair Sourcing FAQ
Accordion Content
At Thaswikahair.com, we prioritize ethical practices in our hair collection. The hair is sourced from donors who willingly choose to donate their hair.
Our hair extensions offer a range of options. The term “single donor” refers to hair that comes from a single individual without any mixing of other people’s hair. Our virgin grade and temple hair collections are typically sourced from single donors.
Indian hair stands out as the top choice worldwide for crafting exceptional hair extensions. Its unique quality lies in its ideal thickness, which beautifully matches a wide range of natural hair types across the globe.
Payment Options FAQ
Accordion Content
We offer various payment modes to ensure a seamless shopping experience. You can make payments through Bank Transfer, Western Union, Moneygram, and PayPal, which provides a secure and reliable payment option. Additionally, we accept all major credit cards, ensuring flexibility and convenience for our valued customers.
Rest assured that our diverse range of payment options is designed to accommodate your preferences and facilitate smooth transactions.
Product Information FAQ
Accordion Content
At Thaswikahair.com, we take pride in offering a diverse range of meticulously crafted products. Our product lineup includes:
- Weaves (Machine Wefted)
- Bulk Hair (for braiding)
- Machine Made Wigs
- Full Lace Wig (Hand Made)
- 4 x 4 Closures
- 13 x 4 Closures
- 360 Closures
- Tape Extensions
- Clip On Extensions
- Fusion Extensions (Prebonded Keratin Tips)
- Toupees
- Nano Hair Extensions
- Front Lace Wigs
- Closure Wigs
- Fringe Wigs
- Full Lace Wigs
Each product is carefully designed to meet our customers’ varied needs and preferences. We prioritize quality and craftsmanship to ensure that our valued customers receive products of the highest standards.
Furthermore, we accept payments through major international credit card companies, including VISA, Mastercard, and American Express. Your convenience and peace of mind are our top priorities.
Machine wefted hair refers to a specific method of hair extension production. During the manufacturing process, the hair undergoes meticulous steps to ensure its durability and quality. Here’s an overview of the machine wefting process:
The hair is carefully aligned and secured in bundles, which are then placed on a machine specially designed for weaving. Using advanced techniques, the machine meticulously stitches the hair together in 12 layers, resulting in a strong and secure weft.
To reinforce the weft and enhance its longevity, a robust natural rubber adhesive is applied. This adhesive ensures minimal to no shedding, providing a reliable and durable hair extension product.
It’s important to note that since the hair is a natural fiber, it may experience occasional breakage depending on individual usage. However, by practicing regular maintenance such as shampooing and conditioning, the occurrence of breakage can be minimized, prolonging the lifespan of the hair.
At Thaswikahair.com, we prioritize the production of machine wefted hair extensions with utmost care and precision, offering our customers a reliable and high-quality option for their hair transformation needs.
At Thaswikahair.com, we prioritize providing our customers with long-lasting hair styles. Through our specialized super-heated steam styling process, we ensure the durability and longevity of our hair extensions.
During the styling process, the hair undergoes a gentle treatment using super-heated steam. This technique not only enhances the overall quality of the hair but also ensures its ability to withstand the test of time. The super-heated steam helps to create beautifully styled hair that can maintain its shape and integrity even after multiple washes.
On average, our styled hair extensions have the capacity to withstand up to 10 washes while retaining their desired look. This durability ensures that you can enjoy your chosen style for an extended period, allowing you to embrace your desired appearance with confidence.
At Thaswikahair.com, we strive to deliver exceptional quality and longevity in our hair styles, enabling you to enjoy your hair extensions to the fullest.
Absolutely! We take pride in offering hair extensions that provide you with versatile styling options. Our high-quality hair extensions are suitable for coloring or dyeing according to your preferences.
Whether you wish to transform your look with a vibrant new shade or simply add subtle highlights, our hair extensions can be easily colored or dyed. You have the freedom to explore various hair color options to create a customized and personalized style that matches your unique taste.
It is important to note that when coloring or dyeing the hair extensions, we recommend consulting with a professional hairstylist who has experience in working with human hair extensions. This ensures optimal results and helps maintain the overall integrity and quality of the hair.
With our hair extensions, you can confidently embark on your hair color journey, knowing that our products are designed to accommodate your desired color transformations while maintaining their exceptional quality.
Rest assured, the color of our hair extensions is designed to be long-lasting and resistant to fading. When you choose to have your hair extensions dyed by our experts, we use permanent dyes that are specifically formulated to maintain their vibrancy and integrity over time.
With our meticulous dyeing process, we ensure that the color adheres deeply to the hair fibers, resulting in a rich and consistent hue that stands the test of time. The permanent dyes we utilize are carefully selected to provide maximum color retention, allowing you to enjoy your desired shade for an extended period.
It is important to note that proper care and maintenance play a vital role in preserving the color of your hair extensions. By following our recommended care instructions, including gentle shampooing, conditioning, and protecting the hair from excessive heat or sunlight, you can further enhance the longevity of the color.
At Thaswikahair.com, we are committed to delivering exceptional quality hair extensions that maintain their vibrant color, allowing you to confidently showcase your style with long-lasting beauty.
Our hair extensions are crafted with meticulous attention to detail, employing a robust machine wefting process. Each wefted hair track is meticulously stitched together using 12 layers of stitches, with an average of 21 stitches per inch. To further reinforce the weft, we utilize a strong natural rubber adhesive, ensuring its durability.
Rest assured, shedding is minimal to none with our high-quality hair extensions. However, it’s important to note that as a natural fiber, the hair may experience some minimal breakage depending on usage. Proper care and maintenance play a crucial role in minimizing any potential breakage. Regular shampooing and conditioning, as part of your hair care routine, can significantly reduce the likelihood of breakage.
At Thaswikahair.com, we take pride in delivering hair extensions that are designed to withstand daily wear and offer long-lasting performance. Our commitment to quality craftsmanship and reinforced wefting techniques ensures that shedding is kept to an absolute minimum, allowing you to enjoy your extensions with confidence.
Please feel free to reach out to our team if you have any further inquiries or require additional assistance.
Our hair extensions undergo a meticulous machine wefting process to ensure their durability and longevity. The wefted hair track is constructed using 12 layers of stitches, with an average of 21 stitches per inch. To further reinforce the weft, we utilize a strong natural rubber adhesive, creating a sturdy foundation.
While shedding is minimal to none, it’s important to note that as a natural fiber, hair may experience some breakage depending on usage. However, by practicing proper care and maintenance, you can minimize the risk of breakage. Regular shampooing and conditioning, as part of your hair care routine, go a long way in preserving the hair’s strength and reducing the likelihood of breakage.
At Thaswikahair.com, we take pride in offering high-quality human hair extensions that are designed to withstand daily wear and provide exceptional performance. Our commitment to meticulous craftsmanship and reinforced wefting techniques ensures that breakage is kept to a minimum, allowing you to enjoy your extensions with confidence.
If you have any further inquiries or require additional assistance, please don’t hesitate to reach out to our dedicated team.
Absolutely! Our hair extensions can be shampooed and conditioned to maintain their optimal condition. When selecting a suitable shampoo and conditioner, we recommend using products that are readily available in the market. Look for options that include the addition of natural oils such as olive oil, coconut oil, and other nourishing ingredients.
Using a gentle shampoo, lather the hair extensions carefully, ensuring to cleanse them thoroughly while avoiding any excessive tugging or rough handling. Rinse the hair extensions with lukewarm water until all traces of shampoo are removed.
Next, apply a suitable conditioner, focusing on the mid-lengths and ends of the extensions. Leave the conditioner in for a few minutes to allow for deep nourishment. Gently detangle the hair with a wide-toothed comb or your fingers before rinsing it out completely.
By following these simple steps and incorporating a shampoo and conditioner with natural oil additives, you can keep your hair extensions looking and feeling their best. Proper care and maintenance will help to preserve their softness, shine, and overall quality.
Should you require further guidance or have any additional questions, our dedicated team is always here to assist you.
Certainly! Our hair extensions can be safely bleached to achieve your desired color transformation.
Bleaching hair involves a chemical process that lightens the natural color. It is essential to exercise caution and follow proper bleaching techniques to maintain the integrity of the hair. We recommend seeking professional assistance or having prior experience with hair bleaching to ensure optimal results.
When bleaching the hair extensions, it is crucial to consider factors such as the starting hair color, desired end result, and the expertise required for the bleaching process. We advise conducting a strand test before proceeding with full application to assess the hair’s reaction to the bleach.
Keep in mind that bleaching is a delicate procedure that may cause some degree of hair dryness or slight damage. It is essential to follow up with appropriate hair care routines, including deep conditioning and moisturizing, to restore and maintain the hair’s health and vitality.
Should you have any specific queries or require further guidance regarding the bleaching process, our knowledgeable team is always available to provide assistance and ensure a positive experience.
Absolutely! Our hair extensions provide ample versatility for styling, allowing you to achieve various desired looks. However, please note that if the hair has already been permed by us, the styling options may be limited.
For unpermed hair extensions, you can explore a wide range of popular styles, including Natural Wave, Straight, Body Wave, and more. These styles can be effortlessly achieved using styling tools such as curling irons, flat irons, or wands.
To ensure optimal results when styling, we recommend using heat protection products before applying any heat styling tools. This helps safeguard the hair from potential heat damage and preserves its natural shine and luster.
It is important to bear in mind that excessive heat or frequent styling may gradually diminish the overall quality and longevity of the hair extensions. Therefore, we encourage you to balance your styling routine with proper hair care practices, such as regular moisturizing, conditioning, and avoiding excessive tension or heat exposure.
Should you require any specific guidance or have further inquiries regarding styling techniques or suitable products, our knowledgeable team is here to assist you throughout your styling journey.
Absolutely! Our hair extensions can be styled using a curling iron or tong, provided that the hair has not been permed by us. You can create beautiful and versatile looks with popular styles like Natural Wave, Straight, Body Wave, and more.
Using a curling iron or tong allows you to add curls, waves, or texture to your hair extensions, providing you with endless styling possibilities. However, it’s important to note that if the hair has already been permed by us, the available styling options may be limited.
To ensure optimal results when using heat styling tools, we recommend applying a heat protectant spray or serum before styling. This helps safeguard the hair from potential heat damage and preserves its natural shine and softness.
While styling your hair extensions, it’s essential to exercise caution and avoid applying excessive heat or leaving the heat styling tool in one area for too long, as this may compromise the quality and longevity of the extensions.
We also encourage you to balance your styling routine with regular hair care practices, such as moisturizing, conditioning, and avoiding excessive tension or heat exposure. This helps maintain the overall health and longevity of your hair extensions.
If you have any specific styling questions or require further guidance on suitable techniques or products, our dedicated team is here to provide you with expert assistance and ensure your styling experience is enjoyable and successful.
Certainly! Our hair extensions can be straightened, provided that the hair has not undergone perming by us. If you desire a sleek and straight look, you can effortlessly achieve it with our extensions. Whether you prefer a Natural Wave, Straight, Body Wave, or other popular styles, straightening the hair extensions offers you versatility and endless styling possibilities.
To ensure the best results when straightening, we recommend using a flat iron or straightening tool with adjustable temperature settings. Start with a low to medium heat setting and gradually increase the temperature if needed. This helps minimize the risk of heat damage while allowing you to achieve your desired straightened style.
Before applying heat, it’s essential to protect the hair by using a heat protectant spray or serum. This creates a barrier between the hair and the heat, reducing the potential for damage and maintaining the extensions’ natural shine and softness.
While straightening your hair extensions, remember to work in small sections, gently glide the flat iron along the hair strands, and avoid applying excessive pressure or leaving the heat on for too long. These practices help maintain the integrity and longevity of the extensions.
To keep your straightened hair extensions looking their best, we recommend regular maintenance and care. This includes using sulfate-free and gentle shampoos and conditioners, avoiding excessive tension or pulling, and moisturizing the hair regularly to prevent dryness and frizz.
If you have any specific questions or need further guidance on straightening techniques or recommended products, our dedicated team is ready to provide you with expert assistance. We are committed to ensuring your styling experience is successful and enjoyable.
With proper care and following our recommended aftercare instructions, our hair extensions have the potential to last up to a year. We understand that durability is an essential factor when investing in hair extensions, and we strive to provide high-quality products that can withstand regular use and styling.
To maximize the lifespan of your hair extensions, it is crucial to follow our aftercare instructions diligently. These instructions include gentle handling of the extensions, regular shampooing and conditioning using suitable products, avoiding excessive heat exposure, and storing the extensions properly when not in use. By adhering to these guidelines, you can help maintain the hair’s integrity, shine, and longevity.
It’s important to note that the lifespan of the hair extensions may vary depending on individual factors such as the frequency of use, styling techniques, and overall maintenance. Additionally, natural hair extensions, like our products, are subject to normal wear and tear over time. However, with the right care, you can enjoy your hair extensions for an extended period.
Should you have any specific concerns or require additional tips on how to prolong the lifespan of your hair extensions, our knowledgeable team is readily available to provide personalized guidance and support. We are committed to ensuring your satisfaction and helping you make the most of your investment.
Please remember that regular maintenance, including gentle handling, proper cleansing and conditioning, and protecting the extensions from excessive heat, will contribute significantly to prolonging the life of your hair extensions. By following these practices, you can enjoy beautiful, lustrous hair for an extended period.
Feel free to reach out to us with any further questions or assistance you may require. We are here to help you throughout your hair extension journey.
Shipping & Collection FAQ
At Thaswikahair.com, we have partnered with reputable shipping companies to ensure reliable and efficient delivery of our products to our valued customers. We collaborate with renowned service providers such as FedEx, DHL, Aramex, and UPS to cater to shipping requirements across various locations worldwide.
At Thaswikahair.com, we ensure that our products reach customers across the globe by partnering with renowned shipping companies such as FedEx, DHL, Aramex, and UPS. Through these reliable service providers, we are able to ship our high-quality human hair extensions and wigs to a vast range of destinations worldwide.
At Thaswikahair.com, the shipping duration is contingent upon the specific order details. Once a confirmed order is received, we strive to process and dispatch it within 2 to 3 working days. This ensures that your chosen human hair extensions and wigs are swiftly prepared for shipping.
- Within India: 2 to 3 days
- USA & Canada: 2 to 3 working days
- Europe: 2 to 3 working days
- Asian Countries (excluding India): 3 to 4 working days
- African Continent: 7 to 10 working days
Thaswikahair.com proudly extends its shipping services to customers across the globe. To qualify for our free worldwide shipping offer, your order must meet either of the following conditions: it weighs 5 kg or more, or it has a total order value of $750 or above. By fulfilling these requirements, you can take advantage of our complimentary shipping service and have your desired products delivered right to your doorstep, without incurring any additional shipping charges.
Once your order is dispatched, we will provide you with a tracking number via email. This allows you to easily track the progress of your shipment and monitor its estimated delivery date. You can use this tracking number on the respective shipping company’s website to access real-time updates.
We understand that situations may arise where you need to change your shipping address. Please contact our customer support team as soon as possible with your order details, and we will do our best to accommodate your request. However, please note that once an order is shipped, address changes may not be possible.
While we take every precaution to ensure that your package arrives safely, unforeseen circumstances may occur during the shipping process. In the event that your package is lost or damaged, please reach out to our customer support team immediately. We will work with the respective shipping company to resolve the issue and ensure a satisfactory resolution for you.
At this time, we operate as an online e-commerce store and do not have a physical retail location for order collection. However, rest assured that we prioritize the prompt processing and dispatch of your order to ensure its timely delivery to your specified address.
Thaswikahair.com proudly extends its shipping services to customers across the globe. Leveraging our partnerships with renowned shipping providers such as FedEx, DHL, Aramex, and UPS, we are able to ship to a wide array of destinations where these companies offer their services. Our commitment to customer satisfaction and convenience is exemplified by our provision of free worldwide shipping for orders meeting specific criteria.
To qualify for our free worldwide shipping offer, your order must meet either of the following conditions: it weighs 5 kg or more, or it has a total order value of $750 or above. By fulfilling these requirements, you can take advantage of our complimentary shipping service and have your desired products delivered right to your doorstep, without incurring any additional shipping charges.
This offering demonstrates our dedication to enhancing the shopping experience for our valued customers, regardless of their location. We understand the importance of affordability and convenience, and by providing free worldwide shipping, we aim to make your shopping journey with Thaswikahair.com even more rewarding.
While we strive to ensure prompt and efficient delivery, it’s important to note that transit times may vary based on factors such as customs procedures, remote locations, and unexpected circumstances. However, rest assured that we are committed to processing and dispatching your order promptly to minimize any delays and ensure your satisfaction.
Should you have any specific inquiries regarding our worldwide shipping services, or if you require further information about our shipping policies, our dedicated customer support team is readily available to assist you. We value your trust in our products and services and look forward to exceeding your expectations with our commitment to reliable shipping and exceptional customer care.
Feel free to reach out to us with any shipping-related queries or for any additional assistance you may need. We appreciate your patronage and are excited to provide you with a seamless and convenient shopping experience at Thaswikahair.com.
At Thaswikahair.com, the delivery duration of your order is primarily influenced by the destination to which it is being shipped. Drawing from our extensive shipping expertise, we have compiled the following delivery details to provide you with a general estimation:
DELIVERY DURATION:
- Within India: 2 to 3 days
- USA & Canada: 2 to 3 working days
- Europe: 2 to 3 working days
- Asian Countries (excluding India): 3 to 4 working days
- African Continent: 7 to 10 working days
To ensure a swift and reliable delivery experience, we have established partnerships with renowned shipping providers including FedEx, DHL, Aramex, and UPS. Leveraging the extensive coverage of these reputable companies, we are able to offer shipping services to a wide range of destinations across the globe. As a result, customers from nearly all locations worldwide can benefit from our exceptional products.
For qualifying orders weighing 5 kg and above or with a total order value of $750 or higher, we are pleased to provide the added advantage of free worldwide shipping. This exclusive offering underscores our commitment to delivering value and convenience to our valued customers.
While the aforementioned delivery durations serve as a general guideline, it is important to note that actual delivery times may vary based on factors such as customs procedures, remote locations, and unforeseen circumstances. Nevertheless, we strive to process and dispatch your order promptly, ensuring it reaches you in a timely manner.
Should you have any specific inquiries regarding the estimated delivery duration to your particular destination or if you require further information about our shipping policies, our dedicated customer support team is readily available to assist you. We are committed to providing transparent and reliable service, ensuring your satisfaction with each purchase from Thaswikahair.com.
Please feel free to reach out to us with any delivery-related queries or for any additional assistance you may need. We greatly appreciate your trust in our products and services, and we look forward to exceeding your expectations with our commitment to timely delivery and exceptional customer care.
At Thaswikahair.com, the shipping duration is contingent upon the specific order details. Once a confirmed order is received, we strive to process and dispatch it within 2 to 3 working days. This ensures that your chosen human hair extensions and wigs are swiftly prepared for shipping.
To facilitate the efficient delivery of our products, we have partnered with renowned shipping providers such as FedEx, DHL, Aramex, and UPS. Through these trusted companies, we are able to extend our shipping services to numerous locations worldwide. Whether you reside in North America, Europe, Asia, or any other part of the world, we endeavor to make our exceptional products accessible to customers across the globe.
For eligible orders weighing 5 kg and above or with a total value of $750 or higher, we offer the added benefit of free worldwide shipping. This allows you to enjoy a seamless shopping experience with the added convenience of complimentary shipping services.
While the shipping duration may vary based on factors such as your location and the shipping provider’s operational efficiency, we prioritize prompt dispatch and strive to ensure that your order reaches you in a timely manner. We understand the anticipation of receiving your purchased items and we are committed to providing a smooth and reliable shipping process.
Should you have any specific inquiries regarding the estimated shipping time for your order or if you require further information about our shipping policies, our dedicated customer support team is readily available to assist you. We are here to address any concerns or questions you may have to ensure that your shopping experience with Thaswikahair.com is exceptional.
Feel free to contact us for any shipping-related inquiries or any other assistance you may require. We value your trust in our products and services and look forward to serving you with our commitment to quality and efficient shipping practices.
At Thaswikahair.com, we ensure that our products reach customers across the globe by partnering with renowned shipping companies such as FedEx, DHL, Aramex, and UPS. Through these reliable service providers, we are able to ship our high-quality human hair extensions and wigs to a vast range of destinations worldwide.
We take pride in offering international shipping to nearly all locations where these shipping companies provide their services. This allows us to cater to customers from various countries and regions, ensuring that they can enjoy our exceptional products regardless of their geographical location.
To enhance our customers’ convenience and satisfaction, we offer free worldwide shipping for orders weighing 5 kg and above or for orders with a total value of $750 or higher. This means that you can enjoy the benefits of free shipping when placing larger orders, making it even more rewarding to shop with us.
Whether you reside in North America, Europe, Asia, Africa, or any other part of the world, our dedicated team works diligently to ensure that your order is promptly processed and dispatched to your chosen destination. We understand the importance of reliable and efficient shipping services in delivering a seamless shopping experience, and we prioritize the safe and timely arrival of your purchased items.
If you have any specific queries about shipping to a particular location or if you require further information on our delivery services, our customer support team is available to assist you. We are committed to providing the highest level of customer satisfaction and are ready to address any concerns or questions you may have.
Feel free to contact us for any shipping-related inquiries or any other assistance you may require. We appreciate your trust in Thaswikahair.com and look forward to serving you with our exceptional products and reliable shipping services.
Rest assured that our diverse range of payment options is designed to accommodate your preferences and facilitate smooth transactions.
At Thaswikahair.com, we have partnered with reputable shipping companies to ensure reliable and efficient delivery of our products to our valued customers. We collaborate with renowned service providers such as FedEx, DHL, Aramex, and UPS to cater to shipping requirements across various locations worldwide.
Through these trusted shipping partners, we are able to extend our services globally, reaching customers in numerous countries and regions. We strive to make our hair extensions and wigs accessible to individuals worldwide, regardless of their geographical location.
To further enhance our customers’ experience, we offer free worldwide shipping for orders weighing 5 kg and above or with a total order value of $750 or higher. This enables our customers to enjoy the convenience of receiving their desired products without incurring additional shipping costs.
By leveraging the expertise and widespread network of our shipping partners, we aim to ensure that your orders are delivered in a timely manner and in optimal condition. We understand the importance of reliable shipping services in providing a seamless shopping experience, and we are committed to meeting and exceeding your expectations.
If you have any specific inquiries regarding shipping or would like further information on our delivery process, our dedicated team is readily available to assist you. Your satisfaction is of utmost importance to us, and we are here to address any concerns or questions you may have.
Please don’t hesitate to contact us for any shipping-related inquiries or any other assistance you may require. We look forward to serving you and providing a smooth and satisfactory purchasing experience.
Furthermore, we accept payments through major international credit card companies, including VISA, Mastercard, and American Express. Your convenience and peace of mind are our top priorities.
Courier FAQ
At Thaswikahair.com, we partner with reputable shipping companies to ensure reliable and efficient delivery of our products to our valued customers. We collaborate with renowned service providers such as FedEx, DHL, Aramex, and UPS to cater to shipping requirements across various locations worldwide.
Through our trusted shipping partners, we extend our services globally, reaching customers in numerous countries and regions. We strive to make our hair extensions and wigs accessible to individuals worldwide, regardless of their geographical location.
Yes, to enhance our customers’ experience, we offer free worldwide shipping for orders weighing 5 kg and above or with a total order value of $750 or higher. This allows our customers to enjoy the convenience of receiving their desired products without incurring additional shipping costs.
By leveraging the expertise and widespread network of our shipping partners, we aim to ensure that your orders are delivered in a timely manner and in optimal condition. We understand the importance of reliable shipping services in providing a seamless shopping experience, and we are committed to meeting and exceeding your expectations.
If you have any specific inquiries regarding shipping or would like further information on our delivery process, our dedicated team is readily available to assist you. Your satisfaction is of utmost importance to us, and we are here to address any concerns or questions you may have.
Please don’t hesitate to contact us for any shipping-related inquiries or any other assistance you may require. You can reach out to us via email at [email protected] or by calling our customer service hotline at XXX-XXXXXXX.
We accept payments through major international credit card companies, including VISA, Mastercard, and American Express. Your convenience and peace of mind are our top priorities.
We hope this Courier FAQ has provided you with the necessary information regarding shipping and delivery at Thaswikahair.com. If you have any further inquiries or require assistance, please do not hesitate to contact our dedicated customer support team. We are here to ensure a smooth and satisfying shopping experience for you.
About Us FAQ
At Thaswikahair.com, we are actively seeking partnerships with individuals and organizations in various regions across the globe. As part of our expansion plans, we are committed to identifying reliable and like-minded partners who share our passion for providing high-quality human hair extensions and wigs to customers worldwide.
To explore potential collaboration opportunities or obtain more information about working with us as a branch or marketing partner, we encourage you to reach out to us. You can send an email to [email protected], where our dedicated team will promptly respond to your inquiries and provide you with the necessary details. Additionally, you may also directly contact Mr. Venkatesh, our representative, at +91 980000000.
We understand the significance of establishing a strong network of partners to ensure seamless distribution, localized support, and a more personalized experience for our valued customers. By forging strategic alliances with individuals or organizations who align with our vision and uphold our commitment to exceptional quality and customer satisfaction, we aim to enhance our presence and provide even greater access to our premium products worldwide.
We appreciate your interest in collaborating with Thaswikahair.com and look forward to exploring potential opportunities for mutual growth and success. Your contributions and expertise can play a vital role in further expanding our reach and serving customers in diverse markets. We value partnerships that are built on trust, professionalism, and shared goals, and we are excited to embark on this journey together.
Please don’t hesitate to contact us for any additional information or to discuss collaboration possibilities further. We are excited to hear from you and discuss the potential of working together to bring the excellence of Thaswikahair.com to customers around the world.
At Thaswikahair.com, we prioritize the privacy and confidentiality of our valued customers. We firmly believe that personal information shared with us should not be disclosed to third parties without prior consent or request from the customer. Respecting the rights of individuals, we ensure that customer information, including contact numbers, email addresses, and physical addresses, is solely used for internal purposes and not for sale or unauthorized distribution.
Your contact information is securely stored in our database and is exclusively utilized for communication during your engagement with us, such as sharing updates on your orders and informing you about our latest deals and news. Thaswikahair.com, under the umbrella of Ind Natural Hair Private Limited, condemns any unauthorized access, misuse, or disclosure of customer personal information. We maintain strict guidelines and employ robust security measures to prevent such incidents. Any revisions or updates to our Privacy Policy will be promptly posted on our website.
When it comes to online payments, we prioritize the security of our customers. Please note that any personal information, including your name and email address, submitted on our website may be stored by us and could appear on the website. Like other platforms, our server log files gather general information such as visitor IP addresses and cookies. For secure financial transactions using credit cards, Thaswikahair.com relies on a trusted third-party payment gateway provided by “PayU.” It is important to note that credit card details are not stored with Ind Natural Hair Private Limited. Instead, this information is securely encrypted and stored by Visa/MasterCard.
Furthermore, we utilize “Cookies” to enhance your shopping experience on our website. These small text files are placed on your computer’s hard drive and assist in tracking your current shopping session and personalizing your experience. They also enable you to retrieve your shopping cart at any time.
We remain committed to safeguarding your privacy and ensuring a secure online environment. Thaswikahair.com values the trust you place in us, and we are dedicated to upholding the highest standards of privacy protection. Should you have any further inquiries or require additional information regarding our Privacy Policy, please do not hesitate to reach out to us.
At Thaswikahair.com, we are committed to ensuring customer satisfaction and providing the best possible products at competitive prices. Each item we sell undergoes a thorough quality check and verification process before being shipped to our customers. However, we acknowledge that errors can occur, and we have designed our return policy to offer a seamless and transparent procedure for our valued customers. While we hope you won’t need to utilize the policy, we understand that unforeseen circumstances may necessitate exchanges, returns, or repairs.
Our return policy covers the following scenarios:
- Item Received in Damaged Condition or with Manufacturing Defect: If you receive an item in a damaged condition or with a manufacturing defect, please email us at [email protected] within 3 days of receiving the order. Include your order number and a few pictures of the item(s) in your email. Our team will promptly assist you in finding a solution, which may involve exchanging the item, repairing it, or providing a full refund in the form of a store credit for future purchases. When returning such items, please clearly label the package with “RETURN FOR REPAIR/EXCHANGE” in bold letters. Please note that this policy is applicable only for orders with shipping addresses within India.
- Wrong Item Delivered: If you receive the wrong item, kindly email us at [email protected] within 3 days of receiving the order, including your order number and pictures of the item(s). Our team will assist you in resolving the issue by offering an exchange or a full refund in the form of a store credit. Please clearly mention “RETURN FOR EXCHANGE” on the package when returning the item. This policy is applicable only for orders with shipping addresses within India.
- Discount Sale/Clearance Sale Items: Items sold under discount sales or clearance sales are considered final and cannot be exchanged, returned, or repaired under any circumstances.
- International Orders: For our international customers whose billing and shipping addresses are outside of India, if you wish to exchange, repair, or return an item, please email us at [email protected] within 5 days of receiving the order. Include your order number and pictures of the item(s) in your email. For international customers, we may consider exchanging, repairing, or returning an order if the customer bears the cost of shipping it back to us. When returning such items, please clearly label the package with “RETURN FOR REPAIR/EXCHANGE/REFUND” in bold letters. If the item needs to be exchanged or repaired, we will cover the cost of shipping it back to you. If the product is to be returned for a refund, we will issue a store credit that can be used for future purchases. The company will bear the cost of reverse shipment (sending back an exchanged or repaired order to the customer) in such cases.
We value your satisfaction and strive to provide excellent customer service. If you have any further inquiries or require assistance regarding our return policy, please feel free to contact us.
Thaswikahair.com is based at the following address:
Thaswika Hair
Street Address: H.No. 5-24-1041/31/B, Bhavani Nagar, Gajulramaramu, Hyderabad, Telangana – 500055, India
We take pride in being accessible to our customers and welcome any inquiries or visits to our location. Should you have any further questions or require assistance, please feel free to reach out to us.
Returns Information FAQ
At Thaswikahair.com, we strive to satisfy and delight our customers with the best products available at competitive prices. Each item is carefully inspected and verified before being shipped to our customers. However, we understand that unforeseen circumstances may arise, necessitating an exchange, return, or repair of the product. We have designed our return policy to be easy and transparent, keeping our valuable customers in mind.
We accept exchange, return, or repair requests under the following scenarios:
Damaged Condition or Manufacturing Defect: If you receive an item in a damaged condition or with a manufacturing defect, please email us at [email protected] with your order number and a few pictures of the item(s). Kindly ensure that the email reaches us within 3 days of the delivery of your order. Our dedicated team will promptly assist you in finding a suitable solution, which may include exchanging the product, repairing it, or providing a full refund in the form of a store credit that can be utilized for future purchases. When shipping back such items, please clearly mention “RETURN FOR REPAIR/EXCHANGE” in bold letters on the package. This policy is applicable only for orders with shipping addresses within India.
Incorrect Item Delivered: If you receive a wrong item, please email us at [email protected] with your order number and a few pictures of the item(s). Kindly ensure that the email reaches us within 3 days of the delivery of your order. Our team will assist you in finding a suitable solution, which may include exchanging the product or providing a full refund in the form of a store credit that can be used for future purchases. When shipping back such items, please clearly mention “RETURN FOR EXCHANGE” in bold letters on the package. This policy is applicable only for orders with shipping addresses within India.
Discount Sale/Clearance Sale Items: Please note that items sold under discount sales or clearance sales are considered final and cannot be exchanged, returned, or repaired under any circumstances.
International Orders: For our international customers whose billing and shipping addresses are outside of India, if you receive an item that you wish to exchange, repair, or return, please email us at [email protected] with your order number and a few pictures of the item(s). Kindly ensure that the email reaches us within 5 days of the delivery of your order. For international customers, we can consider exchanging, repairing, or returning an order if the customer ships it back to us. When shipping back such items, please clearly mention “RETURN FOR REPAIR/EXCHANGE/REFUND” in bold letters on the package. If the item needs to be exchanged or repaired, we will cover the cost of return shipment. However, if the product needs to be returned for a refund, we will issue a store credit that can be used for future purchases. The company will bear the cost of reverse shipment (sending back the exchanged or repaired order to the customer) in such cases.
We value our customers’ satisfaction and aim to provide exceptional service throughout the return process. If you have any further questions or require assistance, please do not hesitate to contact us.
To explore potential collaboration opportunities or obtain more information about working with us as a branch or marketing partner, we encourage you to reach out to us. You can send an email to [email protected], where our dedicated team will promptly respond to your inquiries and provide you with the necessary details. Additionally, you may also directly contact Mr. Venkatesh, our representative, at +91 980000000.
We understand the significance of establishing a strong network of partners to ensure seamless distribution, localized support, and a more personalized experience for our valued customers. By forging strategic alliances with individuals or organizations who align with our vision and uphold our commitment to exceptional quality and customer satisfaction, we aim to enhance our presence and provide even greater access to our premium products worldwide.
We appreciate your interest in collaborating with Thaswikahair.com and look forward to exploring potential opportunities for mutual growth and success. Your contributions and expertise can play a vital role in further expanding our reach and serving customers in diverse markets. We value partnerships that are built on trust, professionalism, and shared goals, and we are excited to embark on this journey together.
Please don’t hesitate to contact us for any additional information or to discuss collaboration possibilities further. We are excited to hear from you and discuss the potential of working together to bring the excellence of Thaswikahair.com to customers around the world.
At Thaswikahair.com, we prioritize the satisfaction and delight of our customers. We firmly believe that our products are the best in terms of quality and value. Each item undergoes rigorous quality checks and verification before being shipped to our customers. However, we understand that occasional manual errors can occur. Therefore, we have developed a customer-centric return policy that ensures an easy and transparent procedure for returns, exchanges, or repairs, should the need arise.
We consider requests for exchange, return, or repair in the following scenarios:
Damaged Condition or Manufacturing Defect: If you receive an item in a damaged condition or with a manufacturing defect, please send an email to [email protected]. Include your order number and attach a few clear pictures of the item(s). It is essential to contact us within 3 days of receiving your order. Our dedicated team will promptly assist you in finding a solution, which may involve exchanging the product, arranging for repair, or providing a full refund in the form of a store credit that can be used for future purchases. When shipping back such items, please clearly indicate “RETURN FOR REPAIR/EXCHANGE” in bold letters on the package. Please note that this policy applies only to orders with shipping addresses within India.
Incorrect Item Delivered: If you receive the wrong item, kindly email us at [email protected] with your order number and attach a few pictures of the item(s). Ensure that you contact us within 3 days of receiving your order. Our team will promptly assist you in finding a solution, which may involve exchanging the product or providing a full refund in the form of a store credit that can be used for future purchases. When shipping back such items, please clearly indicate “RETURN FOR EXCHANGE” in bold letters on the package. Please note that this policy applies only to orders with shipping addresses within India.
Discount Sale/Clearance Sale Items: Please be aware that items sold under discount sales or clearance sales are considered final and cannot be exchanged, returned, or repaired under any circumstances.
International Orders: For our international customers with billing and shipping addresses outside of India, if you wish to exchange, repair, or return an item, please email us at [email protected] with your order number and attach a few pictures of the item(s). Ensure that you contact us within 5 days of receiving your order. For international customers, we can consider exchanging, repairing, or returning an order if you ship it back to us. When returning such items, please clearly indicate “RETURN FOR REPAIR/EXCHANGE/REFUND” in bold letters on the package. If the item needs to be exchanged or repaired, we will cover the cost of return shipment. However, if you require a refund, we will issue a store credit that can be used for future purchases. In such cases, the company will bear the cost of reverse shipment (sending back the exchanged or repaired order to the customer).
We sincerely hope that you will not have to use our return policy. Nevertheless, should you encounter any unforeseen circumstances, our team is committed to providing you with excellent support throughout the process. If you have any further questions or require assistance, please do not hesitate to contact us.
Your contact information is securely stored in our database and is exclusively utilized for communication during your engagement with us, such as sharing updates on your orders and informing you about our latest deals and news. Thaswikahair.com, under the umbrella of Ind Natural Hair Private Limited, condemns any unauthorized access, misuse, or disclosure of customer personal information. We maintain strict guidelines and employ robust security measures to prevent such incidents. Any revisions or updates to our Privacy Policy will be promptly posted on our website.
When it comes to online payments, we prioritize the security of our customers. Please note that any personal information, including your name and email address, submitted on our website may be stored by us and could appear on the website. Like other platforms, our server log files gather general information such as visitor IP addresses and cookies. For secure financial transactions using credit cards, Thaswikahair.com relies on a trusted third-party payment gateway provided by “PayU.” It is important to note that credit card details are not stored with Ind Natural Hair Private Limited. Instead, this information is securely encrypted and stored by Visa/MasterCard.
Furthermore, we utilize “Cookies” to enhance your shopping experience on our website. These small text files are placed on your computer’s hard drive and assist in tracking your current shopping session and personalizing your experience. They also enable you to retrieve your shopping cart at any time.
We remain committed to safeguarding your privacy and ensuring a secure online environment. Thaswikahair.com values the trust you place in us, and we are dedicated to upholding the highest standards of privacy protection. Should you have any further inquiries or require additional information regarding our Privacy Policy, please do not hesitate to reach out to us.
Please note that shipping charges, under any circumstances, are non-refundable. We appreciate your understanding in this matter.
We value the satisfaction of our customers and strive to provide them with the best products at competitive prices. Each item at hair&nature undergoes thorough quality checks and verification before being shipped to our customers. While we hope that you won’t need to utilize our return policy, we understand that unforeseen circumstances may arise, necessitating exchanges, returns, or repairs.
For our international customers whose billing and shipping addresses are located outside of India, we offer a return policy. If you have received an item that you wish to exchange, repair, or return, please email us at [email protected] with your order number and a couple of pictures of the item(s). Please ensure that your email reaches us within 5 days of the delivery of your order. International customers can avail of our exchange/repair/return services by shipping the item back to us. When shipping such items, please clearly mention “RETURN FOR REPAIR/EXCHANGE/REFUND” on the package in bold letters.
If the item is to be exchanged for the same product or repaired, we will cover the cost of shipping it back to you. In the case of a refund, we will issue a store credit that can be used for future purchases. The company will bear the cost of the reverse shipment (sending back an exchanged or repaired order to the customer) in such cases. We appreciate your cooperation and understanding.
Regarding sale items, we would like to inform you that we do not offer exchanges or refunds for items purchased on sale.
At Thaswikahair.com, we strive to satisfy and delight our customers with the best products available at competitive prices. Each item is carefully inspected and verified before being shipped to our customers. However, we understand that unforeseen circumstances may arise, necessitating an exchange, return, or repair of the product. We have designed our return policy to be easy and transparent, keeping our valuable customers in mind.
We accept exchange, return, or repair requests under the following scenarios:
- Damaged Condition or Manufacturing Defect: If you receive an item in a damaged condition or with a manufacturing defect, please email us at [email protected] with your order number and a few pictures of the item(s). Kindly ensure that the email reaches us within 3 days of the delivery of your order. Our dedicated team will promptly assist you in finding a suitable solution, which may include exchanging the product, repairing it, or providing a full refund in the form of a store credit that can be utilized for future purchases. This policy is applicable only for orders with shipping addresses within India.
- Incorrect Item Delivered: If you receive a wrong item, please email us at [email protected] with your order number and a few pictures of the item(s). Kindly ensure that the email reaches us within 3 days of the delivery of your order. Our team will assist you in finding a suitable solution, which may include exchanging the product or providing a full refund in the form of a store credit that can be used for future purchases. This policy is applicable only for orders with shipping addresses within India.
- Discount Sale/Clearance Sale Items: Please note that items sold under discount sales or clearance sales are considered final and cannot be exchanged, returned, or repaired under any circumstances.
- International Orders: For our international customers whose billing and shipping addresses are outside of India, if you receive an item that you wish to exchange, repair, or return, please email us at [email protected] with your order number and a few pictures of the item(s). Kindly ensure that the email reaches us within 5 days of the delivery of your order. For international customers, we can consider exchanging, repairing, or returning an order if the customer ships it back to us. If the item needs to be exchanged or repaired, we will cover the cost of return shipment. However, if the product needs to be returned for a refund, we will issue a store credit that can be used for future purchases. The company will bear the cost of reverse shipment (sending back the exchanged or repaired order to the customer) in such cases.
At Thaswikahair.com, we prioritize the satisfaction and delight of our customers. We firmly believe that our products are the best in terms of quality and value. Each item undergoes rigorous quality checks and verification before being shipped to our customers. However, we understand that occasional manual errors can occur. Therefore, we have developed a customer-centric return policy that ensures an easy and transparent procedure for returns, exchanges, or repairs, should the need arise.
Please note that shipping charges, under any circumstances, are non-refundable. We appreciate your understanding in this matter.
For our international customers with billing and shipping addresses outside of India, if you wish to exchange, repair, or return an item, please email us at [email protected] with your order number and a few pictures of the item(s). Ensure that you contact us within 5 days of receiving your order. For international customers, we can consider exchanging, repairing, or returning an order if you ship it back to us. If the item needs to be exchanged or repaired, we will cover the cost of return shipment. However, if you require a refund, we will issue a store credit that can be used for future purchases. In such cases, the company will bear the cost of reverse shipment (sending back the exchanged or repaired order to the customer).
Regarding sale items, we would like to inform you that we do not offer exchanges or refunds for items purchased on sale.
We hope this Returns FAQ has provided you with the necessary information regarding our return policy at Thaswikahair.com. If you have any further questions or require assistance, please do not hesitate to contact our dedicated customer support team. We are here to ensure a smooth and satisfying shopping experience for you.
Updation and Cancellation FAQ
Yes, you can cancel your order within 24 hours of placing it. We strive to ship in-stock items on the same day, so we kindly request that you notify us as soon as possible. Please note that once the item has been shipped, we will be unable to process any cancellation requests.
Yes, you can change the shipping address for your order. Please notify us within 24 hours if you need to make such changes. You can contact us via email at [email protected] or by calling us at +91-9800000000. We will be happy to assist you.
Warranty / Gurantee FAQ
Work With Us / Bulk Orders FAQ
We consider an order as a bulk order when it consists of 100 pieces (10 kg) or more.
Our sales team will assist you throughout the bulk order process and provide necessary guidance to make your purchasing experience as smooth as possible.
Yes, all bulk orders consisting of 100 pieces (10 kg) or more qualify for free worldwide shipping. This ensures a convenient and cost-effective solution for your bulk purchasing needs.
You can best reach our sales team via email at [email protected], or through a phone call or WhatsApp message at +91 9879000000. They are readily available to assist you with your bulk purchasing needs.
Yes, the free shipping offer on bulk orders applies worldwide.
To place an order in bulk quantities, please contact our sales team directly. You can reach out to them via email at [email protected] or through a phone call or WhatsApp message at +91 9879000000. Our sales team will assist you with the bulk order process and provide any necessary guidance.
Please note that bulk orders consisting of 100 pieces (10 kg) or more qualify for free worldwide shipping, ensuring a convenient and cost-effective solution for your bulk purchasing needs.
Opening Hours FAQ
- Monday to Friday: 09:00-20:00
- Saturday: 11:00 – 15:00 (GMT+5:30)
